03 / SYSTEMS
Workflows & software
Connect repetitive organisation, checking and handoff tasks. Automate the well-defined work and make exceptions easy to handle.
Start with the actual work
When the same information is copied repeatedly, the handoff is often where mistakes begin. Workflow design starts with data structures, action permissions and recovery, before the interface and implementation.
What the work involves
- Define the inputsAgree file formats, field meanings, missing-value handling and version rules in a form that can be checked.
- Separate the actionsReading, drafting, editing and sending need different permissions. Read-only work should not require write access by default.
- Plan for failureRepeated runs, missing files and unavailable interfaces need clear status, retry rules and a human handoff.
External accounts, paid interfaces and subscriptions are agreed separately. The website does not connect to your systems.
START WITH SOMETHING SPECIFIC